Help & Troubleshooting

Most issues are quick fixes. Find yours below.

Audio not working?

The old audio API no longer works due to upstream changes. Update to v2.4.1 (available on Firefox, coming soon to Chrome) to fix lookups. A migration for existing Anki cards is coming soon.

Still stuck? Report it

Email

help@wordwise.me

What to include:

  • What you were trying to do
  • What happened (or the error message)
  • Your browser + Anki Dictionary extension version